-
» About us
-
» Who we are
- » History
-
» Who we are
History
Earlier in 1996 first Citizen Advice Bureaux were established modelled on their counterparts working in Great Britain for 60 years. In Great Britain CABs were established spontaneously in responses for social needs of the time of war. In Poland they were established due to economic and political changes of recent years as well as needs for civil society conscious of their rights.
The following table presents some data concerning the history of citizens advice services development in Great Britain and Poland.
GREAT BRITAIN | POLAND | ||
When were they established? | After the outbreak of the World War II, that is after 1939. | In 1996 in Warsaw | |
Why were they established ? | To solve social problems associated with the war (looking for lost family members, evacuation and food sales control). | To solve problems connected with the system and economic transformation (unemployment, quickly changing regulations and no centres informing citizens about their rights) | |
What is their structure like? | CABs are associated in a central organisation called NACAB which controls rules and standards obedience, furnishes information, updates the information and organises training. | Identical structure. The central organisation associating BPOs is ZBPO (Związek Biur Porad Obywatelskich) founded in April 1998. | |
How many bureaux are there ? | Approx. 2000 bureaux. | 29 | |
Who is employed in the bureaux ? | In all bureaux there are well-trained | ||
What do the bureaux do ? | In 1997 6,5 million cases were reported. Most of them considered social benefits, social insurance, retirement benefits and pensions. | In 2003 almost 29 450 cases were reported. | |
Pictures:
)
Pierwsze biuro w Wielkiej Brytanii
Created by: Izabela Parczewska, modyfied: Tue Nov 15 09:22:07 2005
